Introductory Post
This summer we, at InvisibleCRM, celebrate our 5th birthday. Coincidently, it’s not only the foundation date that we’ll celebrate in July, but also the day we started the development of our own...
View ArticleA Closer Look at Integration
If you’re reading this blog, I assume you have a pretty good understanding why any kind of Enterprise system (e.g. CRM) should be integrated with Microsoft Outlook / IBM Lotus Notes. Folks who use...
View Article6 Pitfalls of a Synchronization Project
Our experience shows that before launching an integration project, it does make sense to clearly identify the purpose of synchronization and consider “user-oriented” approach as opposed to the pure...
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Extending MS Outlook: Fields and Forms
In one of our recent posts, A Closer Look at Integration, we have explained why “the right” Outlook integration should always support the full and bi-directional data sync between an application and...
View ArticleDirect Exchange Integration: Cons and Pros
Planning an Outlook integration project and still hesitating between server-side and client-side sync? We’ve just finished the white paper on the Direct Exchange integration, its cons and pros. All...
View ArticleInvisibleStudio for CRM Desktop is finally available!
Now with InvisibleStudio IDE, CRM Desktop customization has never been easier ;) InvisibleStudio is an Integrated Development Environment (IDE) tailored for business analysts and developers who...
View ArticleA Really Social CRM
Inspired by Lauren Carlson’s article CRM’s Next 5 in 5. With Social CRM being a vogue and popular term nowadays, it still gives very little new functionality to a typical CRM user — Sales Rep. We...
View ArticleInvisibleStudio Demo Video
InvisibleStudio is a toolset designed for business analysts and developers working on implementation of Oracle’s CRM Desktop for Siebel, On Demand and Fusion. We’ve recorded this video to demonstrate...
View ArticleWhat’s an Ideal CRM/Outlook Integration Solution?
In our understanding, a good CRM to Outlook integration solution should be capable of the following: Preserve relations between the CRM records in Outlook. This means that a calendar appointment can be...
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Mobile Integration Technology for CRM Systems
Seamless way of saving customer interactions into CRM system has always been a critical issue to any business. Without it: CRM data accuracy is questionable; Senior managers/VPs have a permanent...
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